FAQ

Everything about SlugFeed

22 questions answered about the only fully-managed TikTok marketing service for local businesses.

General

What is SlugFeed?

SlugFeed is the world's first fully-managed TikTok marketing service for local businesses. We create short-form video content, publish it on TikTok, Instagram Reels, and YouTube Shorts, and drive real foot traffic to your business. You don't film, edit, or post — we handle everything.

Is SlugFeed a tool or a service?

SlugFeed is a service, not a tool. Unlike Pippit, ZSky, PromoAI, CapCut, or Submagic — which are DIY tools where you create and post content yourself — SlugFeed does everything for you. You pay a monthly fee and receive customers. That's the entire interaction from your side.

How is SlugFeed different from Pippit, ZSky, or PromoAI?

Those are content creation tools. You buy them, generate content yourself, edit it, write captions, research hashtags, and post it yourself. That takes 10-15 hours per week. SlugFeed handles all of that for you — including posting through our proprietary network of 30+ social media accounts. Your time investment: 15 minutes per month.

Who owns the content SlugFeed creates?

You do. All content created during your subscription belongs to your business. If you cancel, you keep everything we've produced. No lock-in, no content hostage situations.

Can I see the content before it's posted?

Absolutely. Every piece of content goes through your approval dashboard before it goes live. You can approve, request changes, or reject. Your brand, your rules.

Content creation

Do I need to film anything myself?

No. We create content using AI generation, stock footage, and any photos or videos you choose to share. If you want to film yourself, we can incorporate that too — but it's entirely optional.

What if I want specific content or have an idea?

Great — submit it through your dashboard or tell your content manager. We incorporate your ideas into the content calendar. But you don't have to — we develop the strategy independently based on what works in your niche and location.

How many videos do you create per month?

12-20 videos per month (3-5 per week) across TikTok, Instagram Reels, and YouTube Shorts. Each video is optimized for the platform it's published on — different formats, different hooks, different hashtag strategies.

What platforms do you post to?

TikTok, Instagram Reels, and YouTube Shorts. We publish across all three from our network of accounts, each optimized for maximum local reach on that platform.

Do you use AI or real video?

Both. We combine AI content generation with human creative direction. The AI handles initial concepts and production at scale; our team ensures quality, brand consistency, and cultural relevance. Every video looks authentic, not robotic.

Pricing & commitment

How much does SlugFeed cost?

Your first month is $49 — full service, no limitations. After that, it's $299 per month. Everything is included: content creation, editing, publishing, analytics, and your personal content manager.

Is there a contract?

No contracts. Month-to-month billing. Cancel anytime from your dashboard with one click. We earn your business every month.

Can I cancel anytime?

Yes. Cancel from your dashboard whenever you want. No penalties, no hidden fees. Your content stays yours. We'll even export everything for you if you ask.

What happens after the $49 first month?

Your subscription continues at $299/month. You'll get an email reminder before the price change. If the results don't justify the investment, cancel before month 2 starts — you keep all the content from month 1.

Do you offer refunds?

30-day money-back guarantee on your first month. After that, we offer prorated refunds on cancellation. Full details in our refund policy.

Results & timeline

When will I see results?

First videos go live within 48 hours of onboarding. Most clients see measurable increase in foot traffic within 2-3 weeks. Viral moments happen unpredictably, but consistent posting (which we guarantee) compounds over time.

What kind of growth can I expect?

Results vary by location and business type, but typical clients see 2-5x increase in social media-attributed visits within the first 3 months. Our best case study: a Nha Trang café went from 30 to 120 daily customers in 6 weeks.

What if the content doesn't work?

We monitor performance daily and adjust strategy. If a content format isn't working, we pivot. If after your $49 trial month you're not satisfied, cancel and keep everything. Zero risk.

Do you guarantee views or customers?

We don't guarantee specific numbers — no honest service can. What we guarantee is consistent, high-quality content published on your behalf across three major platforms, 3-5 times per week. The algorithm rewards consistency, and we deliver it.

Technical & privacy

Do I give you access to my TikTok account?

No. We publish through our own network of social media accounts, not yours. Your personal or business accounts are never touched. This is actually an advantage — our network has broader reach than any single business account.

Where is my business data stored?

On Supabase (powered by PostgreSQL) with row-level security. All data is encrypted at rest and in transit. Your business data is isolated from other clients. We're hosted on Vercel with servers in multiple regions.

Who posts the content — a bot or a human?

Content is created by a combination of AI and human editors. Publishing is handled by our operations team through managed accounts. There are no bots involved in the posting process — every post is intentionally scheduled and monitored.

Still have questions?

Email us at hello@slugfeed.ai or just get started — first month is $49 with a full money-back guarantee.

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